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EDELWEISS TOURS
  • Home
  • Best of Switzerland Tour
  • Best Hikes & Cities Tour
  • Best of Italy Tour
  • Best of Ireland
  • Best of Iceland
  • Christmas Market Tour
  • Swiss Adventure Tour
  • Swiss Ski/Snowboard Tour
  • Swiss Photography Tour
  • Hiking Therapy
  • PNW Tour
  • Contact
  • Swiss Hut to Hut Tour
  • Travel Specialists
  • Hawaii
  • Best of Portland Tour
  • About
  • Terms & Conditions
  • Travel Adventures Blog
  • Group Incentive
  • Travel Consultant
  • FAQ

Terms & Conditions

Standard Deposit & Final Payment:
We  accept checks, money orders, Visa, MasterCard, .. A non-refundable,  non-transferable
deposit of $250 per land vacation per person is  required for us to reserve
space for you, with some limited exceptions  as noted below. Your booking is not
confirmed until the deposit is  received and you receive a confirmation
invoice.  On certain departures,  deposits may be required at time of
booking to hold or to confirm space  for you. Please review and verify your
booking invoice thoroughly and  contact us immediately if your invoice appears
to be incorrect or  incomplete, as it may not be possible to make changes later.
A 3% processing fee will be included on credit card payments.

Final payment is due 45 days prior to commencement of services, with some  limited
exceptions as set forth below. If we do not receive final  payment by the due
date, we reserve the right to cancel the reservation  and retain your full
deposit and any Travel Protection Premiums. We are  not responsible for canceled
land reservations in the event payment is  not received by the final
payment date. Payment in full is required at  time of booking for reservations
made within the final payment date of  your vacation (in most cases within 45
days of departure). For group  reservations, travel agents should refer to the
Group Policy, which will  be provided to you by us upon request.


Cancellations & Cancellation Fees:
If cancellation is received before the final payment date of your  vacation, your
non-refundable deposit and Travel Protection premiums  will be retained in
addition to any airline-imposed fees or penalties.  For individual reservations,
the following per person cancellation fees  apply. Total price does not include
discounts, promotions, or special  incentives. (For group reservations, refer to
the Group Policy.) 

Standard Cancellation Fees: 


  • 45-28 days prior to commencement of services: 30% of total price minus the down payment

  • 28-18 days prior to commencement of services: 50% of total price minus the down payment

  • 18-14 days prior to commencement of services: 75% of total price minus the down payment

  • 14 days prior to departure day and later: 100% of total price plus Travel 
    premiums
We  regret that individual vacation departure dates will operate only when  booked by a
sufficient number of passengers. We reserve the right to  cancel any departure date that
has insufficient demand. We reserves the  right to cancel or reschedule any vacation
departure for any reason. If a  vacation is canceled prior to departure, Edelweiss Tours’
only responsibility will be to refund to the passenger the amount we have  received
for the reservation. We will try to re-book the same vacation  with a different
departure date, or a similar vacation. 


Participation:
For  the benefit of everyone on your vacation, We reserve the right to  accept or reject any
vacation participant and to remove any participant  whose conduct is deemed
incompatible with the interests of the other  participants. We will not refund
nor cover any cost or expenses you  incur if we have to terminate your vacation
arrangements due to your  unacceptable behavior.


You  must report any disability requiring special attention while on tour to  us at the time the
reservation is made. We will make reasonable  attempts to accommodate
the special needs of disabled travelers, but is  not responsible in the event it
is unable to do so nor is it responsible  for any denial of services by air
carriers, hotels, restaurants, or  other independent suppliers. The Americans
with Disabilities Act is only  applicable within the United States and
facilities for disabled  individuals are limited outside its borders. Most
transportation  services are not equipped with wheelchair ramps. We regret that
we  cannot provide individual assistance to a vacation participant for  walking,
dining, getting on and off vehicles, or other personal needs. A  qualified
and physically able companion must accompany travelers who  need such assistance
and must assume full responsibility for their well 
being. 


Young Travelers:
Travelers  who are less than 18 years old on the departure date must be  accompanied by an adult
throughout the duration of the vacation. For any  special requirements
regarding airline tickets for children, contact  your airline directly.



Price Policy:
All  vacation prices are based on rates (reflecting foreign exchange rates)  known at the time of publication and
expected to be in effect at the  time of departure. Vacation prices are per
person, based on double  occupancy. Single room supplements and triple room
reductions are listed  where applicable. Not all accommodation types are
available on all  vacations. Prices are subject to increase without notice,
subject to the guarantees set forth below.

 Any subsequent cost increases are at our expense, not including energy cost increases and/or any
government tax increases. 

Vacation  departures in 2010 are subject to price and itinerary modifications.  Passengers have the right to cancel their
reservation without penalty  within 14 days of notification in the event of
price increases for  departures in 2010 departures.

Visas &
Passports:

You  are responsible for obtaining and paying for all
visas and entry  documents, for meeting all health and other requirements, and
for any  documents required by the laws, regulations, orders, and/or
requirements  of the countries you will visit. Non-U.S. citizens must consult
with  appropriate consulates to determine if any visas are needed and are 
responsible for obtaining all visas and entry documents  independently. We
don't accept liability for any passenger refused entry  onto any transport
or into any country due to failure of the passenger  to carry correct
documentation. All passengers traveling internationally  are required to have a
passport. Most countries require that the  passport be valid for at least six
(6) months beyond the conclusion of  your trip. It is recommended you have a
minimum of three blank pages in  your passport when traveling, as many countries
require blank pages.  It  is your responsibility to verify all visa and
passport requirements.  


Accommodations:

The  accommodations listed on the Web site are intended to be used on all 
departures; however, if a change becomes necessary for any reason,  including
additional departures on the same date, the accommodations  substituted will be
equivalent to those shown. Every effort is made to  reserve only twin-bedded
rooms. Occasionally, some hotels will only  provide double-bedded rooms. These
rooms will be allocated to couples.  Please note that accommodation check-in
times vary worldwide. We are not  subject to any cost related to damage incurred
to any apartment or  hotel room by the user.  We are also not subject to
pay for any in-room  movies purchases by
user.

Refunds:
Please  note that any request for refunds is subject to these terms and  conditions; no refund can be made for
unused services of less than 48  consecutive hours, for unused transportation
where group activity  tickets are involved, or for voluntary modifications made
by the  traveler. 

 Safety:
Please  be aware that during your participation in vacations operated by  Edelweiss Tours,
certain risks and dangers may arise beyond our control,  including but not
limited to: the hazards of traveling in undeveloped  areas; travel by boat,
train, automobile, aircraft, or other means of  transportation; the forces of
nature; political unrest; acts of  lawlessness or terrorism; and accident or
illness in remote regions  without means of rapid evacuation or medical
facilities. We will not  have liability regarding provision of medical care
or the adequacy of  any care that may be rendered. It is understood that we
will use our  best efforts to ensure that adequate measures are
taken.

The  vacation participant agrees that neither the Company nor its
affiliates  shall be liable for any damage, loss (including personal injury,
death,  and property loss), or expense occasioned by any act or omission of any 
supplier providing services, any insurer or insurance administrator  under the
Travel Protection Plan, or any other person.


Holidays:
During  local or national holidays or
special events, on Sundays, and religious  occasions, certain facilities such as
museums, churches, restaurants,  sightseeing tours, and shopping may be limited
or not available.  Alternatives will be offered whenever possible. We
cannot be held  responsible for any closures or curtails for any reason.
  • Home
  • Best of Switzerland Tour
  • Best Hikes & Cities Tour
  • Best of Italy Tour
  • Best of Ireland
  • Best of Iceland
  • Christmas Market Tour
  • Swiss Adventure Tour
  • Swiss Ski/Snowboard Tour
  • Swiss Photography Tour
  • Hiking Therapy
  • PNW Tour
  • Contact
  • Swiss Hut to Hut Tour
  • Travel Specialists
  • Hawaii
  • Best of Portland Tour
  • About
  • Terms & Conditions
  • Travel Adventures Blog
  • Group Incentive
  • Travel Consultant
  • FAQ